Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept exchanges

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept returns or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Care instructions

This board is a slab of wood (Walnut/Maple/Cherry) that has been finished using three coats of walnut oil.
• If you have sensitivity to walnut or walnut products, please let me know
• Do not let any liquid sit on it or do not immerse in any liquid including water.
• Clean with soft cloth and warm water. Gently wipe the effected area, if you need a bit more cleaning, use a little bit of diluted dish washing soap and wipe the effected area
• If you see dry spots on the board or you find that your board has lost its sheen, spread some walnut oil with a soft cloth and let it dry for 30 minutes. Wipe off any extra oil from the surface. Note that the edges may need more oil

Can you build me a custom size?

Most of what I build is custom. The speaker stands and tables are all custom built so let me know your speaker model and make and I'll suggest the best fit speaker stands for your speakers

Do you ship worldwide

Yes, more or less. If Canada Post delivers, I'll ship it. For delivery in Canada and the US, I use couriers such as UPS, FedEx and Canpar.